Privacy Policy
Last updated: 2026.
This privacy policy explains how PokiePay AU (“we”, “us”, “our”) collects, uses, stores and discloses personal information when you visit this website. The policy is aligned with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act. Where visitors from the European Union or the United Kingdom interact with the website, we also take account of the GDPR and UK Data Protection Act 2018 respectively.
Who is responsible
The operator of this website is responsible for the processing of personal information described below. Legal imprint details and contact channels are published on the Terms & Conditions page and via the contact form linked in the footer. Please use those channels for any request that concerns your personal data.
What information we collect
We collect two categories of information:
1. Information you provide directly. If you use a contact form, respond to an editorial survey or subscribe to a newsletter (where offered), we collect the information you type into the form — typically an email address and, where relevant, the content of your message. We only collect what is necessary to respond to you.
2. Information collected automatically when you browse the site. When you access PokiePay AU, our servers and analytics tools automatically log certain technical information, including:
- IP address (usually truncated for privacy),
- browser type and version,
- operating system,
- referring website,
- pages viewed and time spent on each,
- approximate location derived from IP (city or region level),
- device type (desktop, mobile, tablet).
This information is used in aggregated form to understand how the website is used and to improve editorial coverage.
Cookies and similar technologies
PokiePay AU uses cookies and comparable technologies (local storage, pixels) to make the site work, to remember your preferences and to measure audience behaviour anonymously. A separate cookie notice describes each category in detail and explains how to change your consent at any time. See the Cookies page for the current list.
Legal basis for processing
Where a legal basis is required (for example under the GDPR for visitors from the EU/UK), we rely on the following bases:
- Consent — for non-essential cookies, analytics and marketing tracking. Consent is collected via the cookie banner and can be withdrawn at any time.
- Legitimate interests — for operating and securing the website, preventing abuse and understanding aggregate audience data.
- Contract / pre-contractual — where you contact us for a specific service.
- Legal obligation — where we must retain certain records to comply with the law.
For Australian visitors, the primary framework is the Privacy Act 1988 and the APPs, which do not require a formal “legal basis” but do require personal information to be collected only where reasonably necessary for our functions or activities.
How we use your information
We use collected information to:
- deliver the content and features of PokiePay AU;
- respond to enquiries submitted through the contact form;
- measure and improve editorial coverage and site performance;
- detect and prevent security incidents, abuse or fraud;
- comply with applicable law and lawful requests from authorities.
We do not sell personal information. We do not use personal information for automated decision-making that produces legal or similarly significant effects.
Sharing with third parties
We may share limited information with the following categories of recipients, strictly to run the website:
- hosting and content-delivery providers,
- analytics providers (in aggregated or pseudonymised form),
- security and anti-abuse services,
- legal, accounting and other professional advisors when required.
Some of these providers may be located outside Australia. Where cross-border disclosure occurs, we take reasonable steps to ensure the recipient handles personal information consistently with the APPs, or that a comparable framework (such as EU Standard Contractual Clauses) applies.
How long we keep your information
We retain personal information only for as long as necessary for the purpose it was collected, or as required by law. Contact-form messages are typically kept for up to 24 months; analytics data is retained in aggregated form for statistical purposes.
Your rights
Under the Privacy Act 1988 and the APPs, you have the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate or out-of-date information;
- lodge a complaint about how your information has been handled.
Visitors covered by the GDPR/UK GDPR additionally have rights to erasure, restriction of processing, portability and objection. To exercise any of these rights, please contact us through the channels published on the Terms & Conditions page. We respond to valid requests within the timeframes set by the applicable law.
Complaints
If you are not satisfied with how we have handled your personal information, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. EU/UK visitors can complain to their national supervisory authority.
Security
We use reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access. No system is perfectly secure, so we cannot guarantee absolute security, but we treat any incident seriously and will notify affected individuals and regulators where required.
Children
PokiePay AU is intended for an adult audience (18+) only. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information to us, please contact us so we can delete it.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in law, technology or our practices. The current version is always the one published at this URL, dated at the top of the page. Material changes will be signalled via a notice on the site.
Content created by the «PokiePay» team
