Privacy Policy

Last updated: 2026.

This privacy policy explains how PokiePay AU (“we”, “us”, “our”) collects, uses, stores and discloses personal information when you visit this website. The policy is aligned with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act. Where visitors from the European Union or the United Kingdom interact with the website, we also take account of the GDPR and UK Data Protection Act 2018 respectively.

Who is responsible

The operator of this website is responsible for the processing of personal information described below. Legal imprint details and contact channels are published on the Terms & Conditions page and via the contact form linked in the footer. Please use those channels for any request that concerns your personal data.

What information we collect

We collect two categories of information:

1. Information you provide directly. If you use a contact form, respond to an editorial survey or subscribe to a newsletter (where offered), we collect the information you type into the form — typically an email address and, where relevant, the content of your message. We only collect what is necessary to respond to you.

2. Information collected automatically when you browse the site. When you access PokiePay AU, our servers and analytics tools automatically log certain technical information, including:

This information is used in aggregated form to understand how the website is used and to improve editorial coverage.

Cookies and similar technologies

PokiePay AU uses cookies and comparable technologies (local storage, pixels) to make the site work, to remember your preferences and to measure audience behaviour anonymously. A separate cookie notice describes each category in detail and explains how to change your consent at any time. See the Cookies page for the current list.

Legal basis for processing

Where a legal basis is required (for example under the GDPR for visitors from the EU/UK), we rely on the following bases:

For Australian visitors, the primary framework is the Privacy Act 1988 and the APPs, which do not require a formal “legal basis” but do require personal information to be collected only where reasonably necessary for our functions or activities.

How we use your information

We use collected information to:

We do not sell personal information. We do not use personal information for automated decision-making that produces legal or similarly significant effects.

Sharing with third parties

We may share limited information with the following categories of recipients, strictly to run the website:

Some of these providers may be located outside Australia. Where cross-border disclosure occurs, we take reasonable steps to ensure the recipient handles personal information consistently with the APPs, or that a comparable framework (such as EU Standard Contractual Clauses) applies.

How long we keep your information

We retain personal information only for as long as necessary for the purpose it was collected, or as required by law. Contact-form messages are typically kept for up to 24 months; analytics data is retained in aggregated form for statistical purposes.

Your rights

Under the Privacy Act 1988 and the APPs, you have the right to:

Visitors covered by the GDPR/UK GDPR additionally have rights to erasure, restriction of processing, portability and objection. To exercise any of these rights, please contact us through the channels published on the Terms & Conditions page. We respond to valid requests within the timeframes set by the applicable law.

Complaints

If you are not satisfied with how we have handled your personal information, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. EU/UK visitors can complain to their national supervisory authority.

Security

We use reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access. No system is perfectly secure, so we cannot guarantee absolute security, but we treat any incident seriously and will notify affected individuals and regulators where required.

Children

PokiePay AU is intended for an adult audience (18+) only. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information to us, please contact us so we can delete it.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in law, technology or our practices. The current version is always the one published at this URL, dated at the top of the page. Material changes will be signalled via a notice on the site.

Content created by the «PokiePay» team